I brought the bike over to Gamache Cyclery in Fitchburg yesterday afternoon. I expected to leave the bike and pick it up next weekend, but John, the manager, lifted the bike into the stand and proceeded to replace the crank arm right then and there. It was only a ten-minute job. $13.64. When I had that same crank arm replaced a few years ago, at the \”other shop\” in Fitchburg, the part alone was $18.00, plus I had to leave it for a week, and there was a labor charge on top of it.